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KPIs – Performance Monitoring

Through our advanced information system, we continuously monitor all processes of our services with a comprehensive collection of data, aiming to provide accurate statistical information and Key Performance Indicators (KPIs).
All procedures carried out within the warehouse, as well as the entire distribution process, are tracked, recorded, measured, and evaluated based on clear performance objectives set by our client.

Every collaboration begins with a Quality Agreement in which we commit to delivering quality services according to the client’s requirements. Each requirement represents a clear goal.
Together with the client, we select the appropriate indicators (KPIs) that best reflect these objectives.
We measure our performance and achievements by drawing detailed data to effectively utilize KPIs for the benefit of our client, without getting lost in the abundance of data.
Our goal is to provide our clients with access to timely and transparent information at every step of the process.
Continuous monitoring and process improvement mean that we continue to become more efficient and reduce the cost of logistics services.

Performance Monitoring(KPIs)

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Ικανοποιημένοι πελάτες %
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Stock Accuracy %
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OTIF %
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K
Ετήσιος αριθμός αποστολών
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Customer Retention %
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K
Αποθηκευτικοί χώροι τ.μ
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